Boutique 34 LLC Shipping & Return Policy

Orders are processed Monday through Friday, excluding holidays. Orders may not be delivered on weekends or Federal holidays, depending on the mail service used. Please note that we are not responsible for lost or damaged or delayed packages during transit. If your order is lost in the mail, Boutique 34 will be responsible for providing the buyer with proof of shipment upon buyer's request.

DOMESTIC (UNITED STATES) SHIPPING

Free USA shipping on all orders over $75. All other USA orders are charged a flat rate of $7.50. Orders are typically processed and sent out within 1-2 business days then shipped via USPS or UPS. Once the package is dropped off with USPS or UPS, delivery time is typically an additional 3-6 business days. If you need your package to arrive sooner, please contact us at shopus34@gmail.com for expedited shipping options prior to making your order.

WE DO NOT CURRENTLY OFFER INTERNATIONAL SHIPPING

DOMESTIC (UNITED STATES) RETURNS

We sincerely hope you will love your purchase! If it does not work for some reason, we are happy to assist you in returning any item eligible for a return. All eligible items returned must be unworn, unwashed, and have all original tags and packaging. Items purchased with discount codes are currently eligible for returns in the form of your original payment method. Please make sure your returned pieces are free of human/pet hair, odor and stains otherwise your return will incur a cleaning fee.

If your return meets all of these conditions, email us at shopus34@gmail.com within 14 days of your order's delivery date, otherwise your order is final sale. Please include the following - Name, Order/invoice number, and Item(s) you'd like to return.

Once we receive your email, a Return Authorization Form will be provided to you. Please fill out the Return Authorization Form and include it with your return package. We cannot issue refunds for items returned without the Return Authorization Form. You are responsible for all shipping and handling fees for items returned. Original shipping charges are non-refundable. If you are returning your entire order and your original order shipped for free, the original shipping amount we paid for your shipping label will be deducted from your refund total. Return packages must be postmarked within 7 days of when the Return Authorization Form was emailed to you. If the timeframe exceeds this, your return will not be processed.

We will process your return within a week after receiving the approved return package. Depending on your bank, the timing will vary for the return to appear on your credit card statement. We have the right to deny refunds if the merchandise returned does not meet our return policy requirements. We reserve the right to make changes to the policy without notice, thanks for understanding.